IQ Services
Tel: 612.243.6700 | Fax: 612.869.6200
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IQ Services Contact Center Testing * Communications technology testing & monitoring * Over 13 years contact center testing experience * Millions of voice & data transactions every year * Industry's first IVR testing services provider


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Top 10 Things you Learn from Outside-In Monitoring
Monitor Your IVR the Smart Way Webcast
Protect Your Brand and Customer Experiences White Paper
Internal Monitoring Isn't Enough... Treat Yourself Like a Customer Webinar
IVR Monitoring Trial
Contact Center Business Applications Done Right Article
Testing Self-Service in the Contact Center Introduction
Top 5 Problems found during Cisco IP Telephony Testing
Testing Multi-Channel Contact Center Solutions from the Customer Perspective Webinar
A Better Way to Test the Functionality of Your IVR Application
Great Customer Experiences Start wtih Consistently High Performing Technology
Don’t Sacrifice Quality Customer Interactions for the Sake of New Technology Webcast

Services
IVR & Contact Center Testing

How Do You Know It All Works Together?

Monitoring
Disaster Recovery Monitoring
HeartBeat™ for Voice Solutions
Real-Time Customer Experience Interviews
WebBeat™

Testing
StressTest™ for Voice Solutions
Disaster Recovery StressTest™
Multichannel StressTest™
Outbound Dialer StressTest™
WebStress™
Application Feature Testing
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Testimonials & Case Studies
Major Mobile Computing Device Giant Turns to IQ Services Before Peak Shopping Season
IQ Services Helps Industry-Leading Technology Company When Their Internal Monitoring Isn't Enough
N.C. State Employees Credit Union Looks to IQ Services For Load Testing Before Going Live With Contact Center Upgrade
IQ Services IVR Testing Helps Ensure Successful Contact Center Upgrade for Financing Company
IQ Services Delivers Successful Results to Financial Services Company

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Headquarters:
Interactive Quality Services, Inc.
6601 Lyndale Ave. S., Suite 330
Minneapolis, MN 55423

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