Performance and Load Testing for Communications Solutions — Go Live with Confidence!

	Key Things to Know about Performance & Load Testing Services: Pre- & Post-Production Testing 180+ errors found on just one project Saved one customer 75% on post-cutover warranty costs Inbound & Outbound Technologies Voice, web, fax, and email transactions Scalable for any size customer or system 24 to 10,000+ concurrent calls Unlimited browser transactions

IQ Services takes the guesswork out of going live. StressTest™ and WebStress™ performance and load testing services validate your contact center or communications solution's performance under real-world conditions.  Your end-to-end solution is thoroughly exercised without negative impact on real customers before going live with a new implementation, a routine upgrade or a patch/fix.   Once in production, performance and load testing services allow you to periodically tweak and validate the solution’s performance despite day-to-day activities, which can have unexpected impact on customer experience.

With StressTest™ and WebStress™ performance and load testing services, you can observe, tune and verify end-to-end solution performance real-time.   Instead of focusing on the already-tested individual solution components, StressTest™ and WebStress™ services validate the performance of the entire, integrated solution from the customer perspective – typically in the production or pseudo-production environment so you know it really all works together as you expected.  Using real, automated telephone calls and  browser transactions, IQ Services remotely delivers volumes of traffic through the PSTN or Internet and exercises your whole solution just like a real customer.  From switching and CTI to web servers and firewalls, StressTest™ and WebStress™ performance and load testing services confirm that your solution’s technologies, services and applications are all configured properly and performing to your requirements.  And if things aren’t working as expected, you have a chance to tweak without risking customer satisfaction and ROI objectives.

Related Links:
• Testing Systems Under Load
• Testing Very Large Systems