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IQ Services Contact Center Testing * Communications technology testing & monitoring * Over 13 years contact center testing experience * Millions of voice & data transactions every year * Industry's first IVR testing services provider


IQ Services Technology Partners


Alliance Partners | Reseller Partners | Technology Partners

From complementary services to embedded technologies, IQ Services' Technology Partners offer innovative solutions to IQ Services and its customers. All of our supportive Technology Partners strive to improve customer satisfaction and operational efficiencies for their business customers and ours. Learn more about these thought-leaders by clicking on the links below.


Click on any of the links below to learn more about IQ Services’ Technology Partners:



Aculab offers products specifically designed to give advantages and benefits to many user groups; select from our broad communities to learn more.
www.aculab.com



Government customers turn to BBN for solutions that help make us safe and secure; business customers rely on us for breakthrough thinking that helps them bring new innovations to market and gives them a competitive edge.
www.bbn.com


To answer the market demands in the Enterprise segment, Clarus Systems shifted their focus in 2005 by developing robust operations management capabilities. As a result, the company was named one of "Network World's 2005 Start-Up's to Watch" and ClarusIPC® is recognized as the only solution endorsed by Cisco as a testing tool in the Best Practices guide, ‘Steps to Success.’
www.clarussystems.com



CoAssure provides over-the-telephone speech-recognition and DTMF application testing, specializing in dialog traversal (call flow) and functional testing as an outsourced service. The comprehensive, repeatable, and accurate testing is ideal for system validation and regression testing.
www.coassure.com



Evidant Corporation was founded in 2002 as a consulting company focused on creating a conduit of IT information and knowledge between IT and business people. Early experiences helped us discover the need for a software suite that delivers timely and clear knowledge about IT performance in business terms.
www.evidant.com



HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work.
www.hp.com


Microsoft

As a Microsoft Registered IT Developer, IQ Services develops software that operates on Windows Server 2000/2003/2008 platforms.
www.microsoft.com



Miercom is a privately held network consultancy, specializing in networking and communications-related product testing and analysis. Our highly-skilled engineers, many with over 20 years of experience in the networking industry, have developed methodologies for testing products as diverse as SAN switches, SIP phones and IDS systems.
/www.miercom.com


With more than 500 years of cumulative experience under its belt, Primas is trusted by the world's largest contact centers to provide experienced professional services and innovative products that build and equip them for the 21st century.
/www.primas.net



Touchstone has been supplying test and measurement equipment and services for communications since 1989. Our sales and management teams are led by engineers who can quickly interpret your needs to provide the best, most cost-effective solutions. In addition, we arguably provide the industry's best pre and post sales support by taking the time to work closely with you during your evaluation of the products. From web demonstrations to assisting with configurations and testing scenarios, our support staff is there for you every step of the way.
/www.touchstone-inc.com



Vocal Laboratories Inc. is a consulting and survey company founded in 2001 and specializing in customer feedback in the call center. VocaLabs has won numerous industry awards for its innovative survey techniques for faster, more actionable, and more accurate customer feedback: Immediate call-back interviews within minutes of a customer service call. Matching survey results with individual call recordings. Real-time, easy-to-read reports with powerful and intuitive analysis and graphing tools. Testing speech recognition and IVR systems to find and fix problems before rolling out with live customers.
/www.vocalabs.com


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