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Contact Center
Testing Services


6601 Lyndale Ave S, Suite 330
Minneapolis, MN 55423
Phone: +1 612.243.6700
Fax: +1 612.869.6200

Copyright 2008
Interactive Quality Services, Inc.
All Rights Reserved
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IQ Services Reseller Partner Program

Reseller Partners incorporate IQ Services’ comprehensive testing, monitoring and planning services into all stages of contact center and communication system implementations. IQ Services puts focus on customer experience and the entire, integrated infrastructure that supports a business solution. By ensuring and monitoring the performance of the infrastructure at all phases
of the business solution life cycle, Reseller partners demonstrate their commitment to end-user customer experience before
and after implementation. Reseller Partner customers can be confident their business solutions work as expected to meet their ROI and customer experience design objectives.



Accuvoice is an award winning Independent Software Vendor and Voice Processing Co-Marketer supporting the Avaya Interactive Voice Response System. Accuvoice designs and develops custom as well as off-the-shelf software solutions in the IVR market.
Accuvoice


Align Communications is a global Information Technology (IT) solutions company. We help our clients relocate, manage, improve, and integrate their entire technology infrastructures.
Align Communications


Since 1995, ASA Solutions has been a leading provider of self-service solutions for Contact Centers. Headquartered in Scottsdale Arizona, ASA provides IVR Touch Tone, Advanced Speech Recognition, and CTI applications to companies throughout North America and the World. ASA has considerable expertise on industry-leading IVR platforms from Nortel, Avaya, Intervoice, and Envox – and on open systems using VoiceXML and SALT. ASA is partnered with Nuance and SpeechWorks, the industry leaders in Speech Recognition Technology.
ASA Solutions


Aspect Software delivers all-in-one, IT-ready solutions that reduce complexity, lower costs and increase business agility by consolidating all contact center functionality into standards-based software that is easy to deploy, manage and propagate throughout the enterprise – giving both business and IT optimal choice and control.
Aspect


Avaya Developer Connection


As a leader in voice services, convergence technologies, and data infrstrcuture, Black Box can offer you integrated voice, data, and networking products and services.
Black Box Resale Services

Clarus Systems, Inc. answers the demands of the market by providing enterprises, systems integrators and managed service providers with scaleable IP Communications solutions that maximize ongoing operations and ensure increased end user confidence and efficiency. Established as an authority in IP Communications, Clarus Systems solutions validate all aspects
of a communications environment are operating as expected, ensuring system availability and performance by combining automated, end user testing and management applications with strategic services
Clarus Systems


Digital DataVoice provides automated call center solutions featuring software, application development, comprehensive maintenance and support.
Digital DataVoice

At Gold Systems, we're successful when you are successful. Gold Systems helps improve your profitability and increase customer satisfaction by implementing self-service solutions powered by voice.
Gold Systems

Intervoice is a market leader in the delivery of personalized, multi-channel automated information solutions that connect people with information, empowering them to control the way they interact with a business. Our exceptionally designed voice solutions result in improved operational efficiencies, new revenue streams, and most importantly, enhanced customer satisfaction.
Intervoice

Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our technologies, applications and services make the user experience more compelling by transforming the way people interact
with information and how they create, share and use documents.
Nuance

Performance Technology Partners (PTP) is a consulting firm dedicated to providing value to the State and Local Government and Call Center marketplaces.  PTP places special emphasis on providing procurement and project delivery assistance on large, complex systems integration projects that are at the core of our client’s business. 

Performance Technology Partners, LLC

With more than 500 years of cumulative experience under its belt, Primas is trusted by the world's largest contact centers to provide experienced professional services and innovative products that build and equip them for the 21st century.
Primas group

PSS helps you maximize business opportunities and optimize the call-center with Next Generation voice solutions.
Product Support Solutions

SimpliCTI offers integration consulting services that help contact centers deliver and manage interactions with customers over the phone (wired and wireless), the web (chat and self-service), email, and fax. Interaction centers that SimpliCTI has helped to improve include both external and internal contact centers.
SimpliCTI

Sunturn offers experience and value added engineering to provide professional project management, design, installation and maintenance of communications infrastructures.
Sunturn


At Syntellect, we help our customers create, maintain and continuously improve superior end-to-end service for their customers - personalized service that values their preferences from the way they contact a business, to the level of help desired.
Syntellect


Tele-apps© delivers consultancy services and Contact Centre and video solutions for both the enterprise and Network markets.  With offices in the Europe, Middle East and Austrilasia,  we deliver innovative and market driven applications, solutions and consultancy services.
tele-apps


We represent leading suppliers providing the means to Analyze, Troubleshoot, Monitor, Manage, and Protect today's complex converged network infrastructures.
Telnet Networks

VEXIS Systems is a V-Commerce products and services company specializing in the delivery of Interactive Voice Response, Internet, and Call Center software and services technologies for the Financial Services, Utilities, Healthcare and Call Center industries.
Vexis Systems


Waterfield Technologies (WT) portfolio of pre-built, private label applications and development services provides financial services and utility customers of all sizes the opportunity to optimize competitive advantage while reducing their operating costs.
Waterfield Technologies

If you already do business with one of our Reseller Partners, please contact them directly to ensure IQ Services’ testing and monitoring services are included in your proposals. If you prefer, we can put you in touch with the appropriate individual(s) within our Reseller Partner organizations. Please contact us if you need assistance reaching the appropriate partner contact or to learn more about the Reseller Partner Program and the value IQ Services can deliver through robust solution testing and monitoring services.

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