Partner Corner | IQ Services

February 3, 2010

About Product Support Solutions:
Product Support Solutions, Inc. (PSS), a premier contact center system integrator and service provider, focuses on preserving and extending companies’ existing IVR, CTI, and PBX systems and investments. The company offers 24x7x365 support and maintenance programs as well as a broader array of services, including design, application development, integration, and ongoing technical support for next-generation premises-based and hosted contact center technologies from Nortel, Genesys, Voxeo, Holly Connects, Avaya, Siemens, Cisco and others. PSS is trusted by world-leading customer service companies, such as American Express, AT&T, Kaiser Permanente, UnitedHealthcare and Wells Fargo to support their contact center investments. www.psshelp.com

Upcoming event:

Feb. 25 2010, 2pm EST: PSS and Frost & Sullivan webinar "Customer Contact Crossroads: Invest in New or Extend Existing IVR and CTI Technologies
http://psshelp.com/news/events/2010/01/feb-25-2010-2est-pss-and-frost-sullivan-webinar-customer-contact-crossroads-inve

Announcements:

PSS Partners with Hawaiian Telcom to Provide Communications Support Services
http://www.psshelp.com/news/pss-news-releases/2009/12/pss-partners-hawaiian-telcom-provide-communications-support-services

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If you are a contact center, IT or business manager and you are installing or maintaining a communication solution, talk to one of our partners about the benefits of including IQ Services in your development, implementation and production. If you currently own a system supplied or integrated by one of our partners, be sure to ask them how IQ Services can help you achieve and maintain peak system performance before and after cutover.

If you are an ISV, equipment provider, professional services organization, consultant, or systems integrator, we want you to understand the benefits and value of partnering with IQ Services for both you and your customers. Our services give you confidence that the business solutions you implement will go into production successfully and will continue to work as expected throughout the life of the system.

Contact IQ Services to learn more.