IQ Services' Expands Executive Team
Tony O'Brien Appointed Vice President of Sales & Marketing

IQ SERVICES, Minneapolis, MN - (January 15, 2010) – IQ Services, a leading provider of contact center testing services, today announced the appointment of Tony O’Brien as Vice President of Sales & Marketing.  The creation of this new position strengthens IQ Services’ executive management team and provides additional leadership in sales and marketing.  As Vice President of Sales and Marketing, O’Brien will be responsible for managing the IQ Services’ sales and marketing teams with an emphasis on increasing sales presence.  In addition, he will focus on sales, sales support, marketing, and service delivery while also increasing the company’s already outstanding customer loyalty and service reputation.

“We are very pleased that Tony O’Brien has agreed to join the IQ Services team,” says Jim Jenkins, CEO of IQ Services.  “His extensive experience and expertise in the markets we serve will add significant value to Russ Zilles’ staff.  We expect his commitment to customer service combined with his demonstrated success as a marketing and sales leader will be a key part of meeting our objectives related to customer service, growth and financial performance.”

O’Brien has 20 years of experience in leading and developing sales and marketing teams, along with directing, creating, deploying and managing businesses from system integration projects to large scale telecommunication initiatives.  “As we drive into 2010 with our continued focus on the customer and end user experience, Tony brings a wealth of experience and a proven track record of building successful sales and marketing teams,” Zilles explains.  “Many people can talk a good strategy but have difficulty executing.  Tony is one of those rare individuals that can turn a strategy into action and help us drive forward.  With the leadership offered by Tony, we are sure to stay on track for another successful year helping our customers ensure their customers receive the best possible experience from their communications systems.”

About Tony O’Brien
O’Brien brings 20 years of experience in leading and developing sales and marketing teams as well as directing, creating, deploying and managing businesses from system integration projects to large scale telecommunication initiatives.  He holds degrees in Marketing, Management & Marketing, and has also completed work related to a Masters in Telecommunications Sciences.  In his role as Vice President of Sales & Marketing, O’Brien will focus on expanding IQ Services’ sales presence and its reputation for delivering the high quality testing services and unparalleled customer service.

About IQ Services
IQ Services – the industry’s first IVR load testing service provider – offers companies a cost-effective way to get the best possible performance from their contact center and communications technologies.  Since 1996, IQ Services has provided performance validation services to hundreds of companies worldwide, ranging from small businesses to Fortune 100 corporations.  Patented methodologies and tools go beyond component level testing to deliver end-to-end performance validation of technologies from the customer perspective.  Services include:  performance and load testing, application feature testing, availability and performance monitoring, investment protection planning and consulting and other testing services for businesses that need to know their technologies work and customers are satisfied.  For more information, visit our website (www.iq-services.com).

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