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IQ Services Contact Center Testing * Communications technology testing & monitoring * Over 13 years contact center testing experience * Millions of voice & data transactions every year * Industry's first IVR testing services provider


IQ Services Joins Mercury Solutions Partner Program

IQ SERVICES, Minneapolis, MN - (April 18, 2005)— IQ Services announced today it joined the Mercury Solutions Partner Program. Mercury Interactive Corporation, the global leader in business technology optimization (BTO), provides the Solutions Partner Program for technology and software vendors who offer complementary products that help customers optimize the business value of information technology.

The Mercury Solutions Partner Program provides the flexibility to use IQ Services voice StressTest™ and HeartBeat™ availability monitoring with Mercury's products and services. This allows customers to verify end-to-end system performance and availability of contact center and communication systems.

"Teaming with Mercury enhances our ability to provide totally integrated testing for today's complex business solutions," said Jim Jenkins, President & CEO of IQ Services. "By joining the Mercury Solutions Partner Program, we continue to improve our ability to provide customers with state of the art testing that saves them time and money finding and fixing problems before cutover and throughout the life of their systems."

ABOUT THE MERCURY SOLUTIONS PARTNER PROGRAM
The Mercury Solutions Partner Program is designed for companies offering best-of-breed services and value-add products that leverage Mercury business technology optimization (BTO) offerings and best practices. Mercury Solutions Partners provide BTO consulting and implementation services, including IT governance, development, application delivery, application management, training, and project management to help customers optimize the business value of IT.

ABOUT IQ SERVICES
IQ Services is an industry leader in cost-effective voice load testing and availability monitoring for contact center and communication systems. Since 1996, IQ Services testing has given hundreds of companies confidence that their systems can handle high-volume, real-world traffic and that the systems continue to perform as expected every day. For more information, visit www.iq-services.com.

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