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IQ Services Joins Mercury Technology Alliance Program
IQ SERVICES, Minneapolis, MN - (April 18, 2005)— IQ Services announced today it joined the Mercury Technology Alliance Program. Mercury Interactive Corporation, the global leader in business technology optimization (BTO), provides the alliance program to technology and software vendors to enable the development of integrated solutions with Mercury Optimization CenterTM products, for IT governance, application delivery and application management.
The Mercury Technology Alliance Program provides an opportunity to integrate Mercury’s testing products with IQ Services’ voice load testing and availability monitoring services, StressTest™ and HeartBeat™. This integration provides customers with a comprehensive view of the end-to-end performance of their contact center and communication systems.
"The Mercury Technology Alliance Program allows us to combine our voice load testing and availability monitoring technologies with Mercury’s testing products to help customers optimize and demonstrate performance of technologies critical to contact center and communication system environments," said Jim Jenkins, President and CEO of IQ Services.
ABOUT THE MERCURY TECHNOLOGY ALLIANCE PROGRAM
The Mercury Technology Alliance Program is designed to enable technology and software vendors to develop integrations with Mercury Optimization CenterTM products for IT governance, application delivery and application management. Complementary
products from companies in the Mercury Technology Alliance Program include: application servers, enterprise resource planning (ERP), customer relationship management (CRM), system and network management applications and many others.
ABOUT IQ SERVICES
IQ Services is an industry leader in cost-effective voice load testing and availability monitoring for contact center and communication systems. Since 1996, IQ Services testing has given hundreds of companies confidence that their systems can handle high-volume, real-world traffic and that the systems continue to perform as expected every day. For more information, visit www.iq-services.com.
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