IQ Services Offers Automated, Managed Feature Function Testing for Voice
Business Solutions Utilizing Speech Technologies

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Minneapolis, MN - IQ Services, a leading provider of managed business solution testing services, has developed a new automated feature function test service to provide customers with a comprehensive, repeatable and accurate method of testing all states of a voice business solution against design documentation.  Automated test processes and extensive online reporting and tracking features arm development and implementation teams with the powerful information they need to implement and maintain robust, integrated voice business solutions.  These managed feature function test services free up over-burdened resources so they can focus on other critical aspects of the implementation and solution.  With IQ Services’ feature function test service, companies can be confident their business solutions work as designed so callers have the experience that was planned for when ROI and customer satisfaction objectives were set.

About IQ Services
IQ Services empowers companies to deliver the best possible experience to their customers through flexible and responsive testing services for communication and contact center solutions.   IQ Services, the industry’s first managed end-to-end load test service provider, extends a spectrum of cost effective, quality assurance testing services to the telecommunications industry including: test planning; feature function testing; load and performance testing; and post cutover availability monitoring.  IQ Services’ commitment to customer service and quality testing services is key to helping customers successfully integrate complex business solutions and maintain required service levels.

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