IQ Services and Enacomm Announce Partnership

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IQ SERVICES, Minneapolis, MN - (January 20, 2009) – IQ Services, a premier provider of voice and data testing services for contact center and communication solutions, announced today that Enacomm, headquartered in Austin, TX, has become the newest IQ Services’ reseller partner.  Enacomm is a hosted application service provider that specializes in developing interactive application and communications solutions for businesses in numerous verticals including:  banking, utilities, financial services, benefits/plan administration, HR, education, and healthcare.  By joining the IQ Services network of reseller partners, Enacomm can offer its clients IQ Services’ patented load testing and availability monitoring service for call center and communication solutions.  IQ Services testing and monitoring offerings, combined with Enacomm’s outsourced application expertise and solutions, will give businesses confidence that their call center and communication solutions are going to perform as expected and deliver the best customer experience possible.

“We are thrilled to have Enacomm as a partner,” says Gregg Williams, IQ Services’ Vice President of Sales.  “Enacomm shares a very similar vision for both company and industry objectives.  We both want to deliver confidence and peace of mind to contact center and communication solution owners.  By providing outsourced test services and application solutions, we give solution owners the option to focus on their core competencies rather than trying to create costly or time-strapped in-house teams to cover our specialties.  Our ability to partner successfully with these businesses is something Enacomm and IQ Services take great pride in accomplishing.”

“The IQ Services relationship enhances Enacomm’s offerings to its current customer and prospect bases.  The extremely high level of quality product and services, very reliable project management and customer service, and an overall partner – 3rd party channel sales strategy, made the selection of IQ Services very easy for Enacomm,” commented Michael Boukadakis, Enacomm’s President.

About IQ Services
IQ Services empowers companies to deliver the best possible experience to their customers through flexible and responsive managed testing services for contact center and communication solutions.  From planning to optimization, IQ Services delivers confidence about solution performance through comprehensive test planning, investment protection planning, performance and load testing, application feature testing, availability monitoring and other customer experience-focused testing services.  As the contact center industry’s first end-to-end testing services provider, IQ Services is the partner of choice for businesses that demand high solution efficiency and customer satisfaction.  For more information, visit our website (www.iq-services.com).

About Enacomm
Whether you need a totally custom built complex application or a simple one-time application, Enacomm has the resources, expertise and solutions your organization needs. Whether it's a solution requiring a basic IVR or voice application template, automating customer surveys, managing high volume automated faxing, or the more sophisticated challenge of utilizing speech voice recognition; integrating seamless, secure internet offerings or wireless applications, Enacomm is the one voice….one source…one communication…for interactive application and communications solutions in the Banking, Utilities, Financial Services, Benefits/Plan Administration, HR, Education, and Healthcare industries. ( www.enacomm.net)

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