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IQ Services Contact Center Testing * Communications technology testing & monitoring * Over 13 years contact center testing experience * Millions of voice & data transactions every year * Industry's first IVR testing services provider


IQ Services partners with Dirigo Telecommunications

IQ SERVICES, Minneapolis, MN - (June 24, 2006)— IQ Services announced today their newest business partnership with Dirigo Telecommuncations, a manufacturer of software solutions for contact centers, headquartered in Portland, Maine.

By joining the IQ Services network of reseller partners, Dirigo Telecommuncations can offer its clients IQ Services' patented load testing and availability monitoring technology to test their call center and Web-based customer contact systems. These tests, combined with Dirigo Telecommuncations contact center implementation technologies, will provide customers a complete internal and external view of system performance.

“We are excited to have IQ Services as a new partner,” said Dirigo Telecommuncations President and COO Bill Hunt. “This partnership will allow us to offer our customers a more complete line of services. From validating new installations with load testing services to keeping an eye on our customers' systems with availability monitoring, IQ Services fills a unique niche."

ABOUT DIRIGO TELECOMMUNICATIONS
Dirigo Telecommunications focused on providing companies with "Intelligent Guidance for Customer Contact™." Considered a leading innovator in the customer contact industry, Dirigo Telecommunications has provided customer contact solutions for companies ranging from start-ups to the Fortune 500. Dirigosoft may be found on the Internet at www.drigotelecom.com.

ABOUT IQ SERVICES
IQ Services is an industry leader in cost-effective voice load testing and availability monitoring for contact center and communication systems. Since 1996, IQ Services testing has given hundreds of companies confidence that their systems can handle high-volume, real-world traffic and that the systems continue to perform as expected every day. For more information, visit www.iq-services.com.

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