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IQ Services Contact Center Testing * Communications technology testing & monitoring * Over 13 years contact center testing experience * Millions of voice & data transactions every year * Industry's first IVR testing services provider


Fall 2005 Newsletter

Originally published October 21, 2005

Letter from the Publisher
by Jim Jenkins

Don't Be A Turkey!
Proper planning can help you shine during the busy fourth quarter.
by Sarah Laurin
The busiest time of the year is quickly approaching. Make sure your systems are ready to handle the increased business with a load test now and availability monitoring throughout your busy season.

Asked & Answered
Read our answers to some of our readers' most critical testing questions.

Fermentations
by Chuck Blethen
Ever feel intimidated by an expansive wine list at a fine restaurant? Chuck Blethen gives us tips to confidently and intelligently navigate a wine list.


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