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Business Continuity and Disaster Recovery Performance Validation Services But when a disruption in business escalates to a disaster, are you sure your communications solutions can handle the likely jump in traffic and backup systems or hot standbys are ready to “take over” when you lose primary solutions in the disaster? Be confident your communications infrastructure will survive a disaster with Disaster Recovery Performance Validation Services! Disaster Recovery HeartBeat™ and WebBeat™ Availability and Performance Monitoring When your disaster contingency plan includes cutover to hot or warm sites, it is important to know backup sites are available to handle traffic at a moment’s notice. Even if your disaster recovery efforts are perfectly organized, your business may come crashing to a halt if your backup sites are not ready. With performance validation services such as HeartBeat™ and WebBeat™ availability and performance monitoring, you can be confident your backup solutions are ready to handle traffic whenever the disaster or business disruption strikes. HeartBeat™ and WebBeat™ availability and performance monitoring transactions interact with your solution just like real customers. These 24x7 performance validation services exercise your solution at regular intervals throughout the day and alert you immediately if anything unexpected happens during a test telephone call or browser transaction. By placing calls at regular intervals 24x7, you know your standby solutions are ready to handle customer interactions. And if an issue develops, you learn about it within minutes. You have your finger on the pulse of your system and receive weekly reports detailing the results of every interaction including step results, response times, and audio recordings or sample HTML pages so you can hear and see what really happened. With IQ Services’ performance validation services focused on business continuity and disaster recovery, you can make sure your customer experience and revenue-generating business activities won’t be unacceptably impacted if you suffer a disaster or business disruption. • Can your communications solutions handle the extra load associated with a disaster?
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