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Hosted IVR: Letting Go Is Hard to Do
It seems so logical. IVR and other communications technologies evolve all the time. Each new advancement offers cost savings, efficiency and/or end-user benefits that can’t be ignored. And hosted IVR providers allow businesses to take advantage of these advancements without huge upfront investments. Read More...
Starbucks and Network Security
You’re in your local coffee shop, and they are nice enough to provide free WiFi for the use of their patrons. You fire up the laptop and see that there are multiple access points available there. You pick one and connect. You just connected to a poisoned hotspot being run from a parked car. You’ve got network access through their cell provider, and they are sniffing every packet. Just because an access point says it is Joe’s Coffee Shop doesn’t mean that it really is. Read More...
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