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IQ Services Contact Center Testing * Communications technology testing & monitoring * Over 13 years contact center testing experience * Millions of voice & data transactions every year * Industry's first IVR testing services provider


About IQ Services


IQ Services is the industry’s first provider of end-to-end, customer experience testing services for complex unified communications and contact center solutions. In 1996, the company was founded to offer a service alternative for businesses without the interest or funding for expensive, in-house load testing equipment. Since that time, IQ Services has delivered high quality testing services to hundreds of companies worldwide, ranging from small businesses to Fortune 100 corporations.

IQ Services’ patented technologies and methodologies go beyond component level testing to deliver true end-to-end performance testing of integrated solutions from the end-user perspective. Because the services are all designed to automatically generate real voice and data traffic into customer solutions, IQ Services’ offerings are all platform, vendor and language independent.

IQ Services empowers companies to deliver the best possible customer experience to their customers through flexible and responsive managed testing services. As the first customer experience test services provider in the industry, IQ Services is the partner of choice for businesses who demand high solution efficiency and customer satisfaction.

IQ Services Vision, Mission and Success Factors

IQ Services Management Team

 


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