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Internet Telephony East
Jan 23-25 • Miami Beach, FL

ICMI Callcenter Demo & Conference
Feb 13-15 • Miami, FL

BlueCross BlueShield Customer Contact Center & Claims
March 2-5 • Los Angeles, CA

Aspect ACE
March 9-12 • Atlanta, GA

Avaya NorthEast Sales Event
March 24-25 • Mount Kisco, NY

InAAU International Conference
March 30 - April 3 • San Diego, CA

IARE 23rd Annual Conference
and Exhibition
April 19-23 • San Diego, CA

CTA - Communications Technology Association of MN
May 5-6 • St. Paul, MN

Call Center Demo & Conference
May 19-21 • Dallas, TX

Nortel - INNUA Global Connect
May 31 - June 4 • Grapevine, TX

Microsoft Tech Ed
June 10-13 • Orlando, FL

SpeechTEK East
Aug 18-20 • New York, NY

ICMI Acce
Sept 15-18 • Phoenix, AZ

Jim Jenkins presenting:
Planning Ahead for Optimal Contact Center Deployment
Call Center 2.0
Sept 16-18 • Los Angeles, CA

Avaya Global Sales Conference
Oct 5-8 • National Harbor, MD

BAI Retail Delivery Conference & Expo
Nov 18-20 • Orlando, FL