Events

SpeechTEK 2010
August 2-4| New York City, NY

11th Annual Call Center Week
June 14-18, 2010 | Las Vegas, NV

CTA MN 2010 Annual Conference: Global Reach, Local Presence
May 13 | St. Paul, MN

The Art of Evolution Global Connect 2010
April 18-22 | Denver, CO

VocieCon Orlando 2010
March 22-24 | Orlando, FL

2010 Call Center and MTM Conference
March 7-10 | Salt Lake City, UT

Luncheon: Business Applications of Social Networking Tools
February 9, 2010 | St. Paul, MN

IT Expo East 2010 | Booth #130
January 20-22 | Miami Beach, FL

Webinars

Don’t Sacrifice Quality Customer Interactions for the Sake of New Technology
Available Starting April 20, 2010

Internal Monitoring Isn't Enough... Treat Yourself Like a Customers — Remote Availability & Performance Monitoring from IQ Services.
March 16 | 2:00pm ET / 11:00am PT

Great Customer Experiences Start wtih Consistently High Performing Technology

Something for Everyone: Testing Multi-Channel Contact Center Solutions from the Customer Perspective