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IQ Services Contact Center Testing * Communications technology testing & monitoring * Over 13 years contact center testing experience * Millions of voice & data transactions every year * Industry's first IVR testing services provider


Featured Partner News Archive

March 8, 2011

Interactive Digital - the Pioneer in Adaptive Technology for Voice Self-Service 

Interactive Digital is a software and design company dedicated to providing its clients with a competitive edge via Adaptive Technologies. Our focus is on leveraging these Adaptive Technologies for improved interaction with the Voice User Interface in self-service telephone calls. 

The VUI Cloud service is delivered via a simple web-based API set. The technology improves the caller experience and helps you get better results from your voice applications quickly and with a minimum amount of custom programming. With it, you can add personalization, reduce costs, adapt to individual callers in real time, optimize the caller experience and get advice from leading Voice User Interface design experts. It also allows you to quickly learn where and why your callers are opting out with behavioral analytics that go way beyond traditional IVR/ACD reports. For further information, please visit us on the web at www.vuicloud.com, watch the 2 minute movie or check out our informative blog

To see what the experts are saying or follow the company Read more on LinkedIn


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